FAQs

Q: Where do you ship from?
A: We work with trusted international suppliers and fulfillment centers. Orders are shipped from global warehouses to ensure fast and reliable delivery.

Q: How long does shipping take?
A: Orders typically arrive within 5–12 business days, depending on your location. You’ll receive a tracking number as soon as your order is processed.

Q: How can I track my order?
A: Once your order is shipped, we’ll send you a confirmation email with your tracking link.

Q: What if I want to cancel or change my order?
A: You can request a cancellation or change within 12 hours of placing the order. After that, processing begins and changes may not be possible.

Q: Do you offer refunds?
A: Yes. We have a 30-day refund policy. Please refer to our Return & Refund Policy for full details.